ONEUMC Epic EHR Training Portal access is granted only after you have completed and submit a Non-Employee Information Security Agreement (ISA). An OneUMC - New User Account setup email will be sent to your email on file when submitted on the ISA form. Follow the instructions in the OneUMC - New User Account email to complete registration and begin training modules. If an OneUMC New User Account email is not received, click the LOGIN button in the upper right to complete your OneUMC account setup.

If you forgot your Password, click the Forgot button in the USER SIGN IN box on the LOGIN screen.
Enter your Username in FORGOT PASSWORD box. A reset password link will be sent to email address on file.

If you forgot your Username, click the Forgot button in the USER SIGN IN box on the LOGIN screen.
Enter your Email address in FORGOT USERNAME box. Your username will be sent to email address on file.

Training is categorized by a Training Track which equates to a defined functional role at UMC. Each Training Track has a set order of Pre-Requisites, Classes, and Assessments.

Training is managed and administered by UMC Prinicpal trainers. The Principal Trainer will assist in validating curriculum and classroom materials before end-user training begins; and will teach end users by following the developed UMC curriculum. Principal Trainers will give credit for class attendance and assign permissions in the EPIC applications.

Download the UMC EPIC Campus Map for training locations

If no sound is audible, click the CC button in lower right corner to view Closed Captions.

Popup windows may be blocked in some browsers. Check the setting 'Always allow pop-up from this site'. Review to the instructions below to allow for different browsers.

To turn Pop-up Blocker Off for Safari on iPad/iPhone

1. Select the Settings icon on the iPhone's main screen
2. Select Safari from the menu list
3. Select Block Pop-ups from general section and set to OFF

To turn Pop-up Blocker Off for Google Chrome

1. In the top-right corner of Chrome, click the Menu > Settings
2. At the bottom of the page, click Show advanced settings
3. In the "Privacy" section, click the Content settings button
4. In the "Pop-ups" section, select Allow... or Do not allow...
5. Check the option Allow all sites to show pop-ups

Roles are used on this website to assign and track training. Before you create an account to complete training, a New Account setup email will be sent. If your selected role is incorrect on this website, please contact your assigned Principal Trainer.

• Coder - (any HIM coder)
• Intensivist - (any MD/MID Level/Resident/Med Student in an ICU/Critical Care that aren’t surgical)
• Medical - (any MD/MID Level/Resident/Med Student that doesn’t fall in any other tracks i.e. Pediatricians, family medicine, and many more)
• Neonatal - (any MD/MID Level/Resident/Med Student with the specialty of Neonatology)
• OB/GYN - (any MD/MID Level/Resident/Med Student with specialty of OB, GYN OB/GYN Mid wives etc.)
• Self Pay Follow Up - (Access to Guarantors HARs and Coverage information to research and complete follow up Activities)
• Social Service Liaison - (the Patient Pathways staff whom assist the Social Worker with HD placement)
• Social Service Student - (UNLV social service student)
• Surgical - (any MD/MID Level/Resident/Med Student that preforms procedures in the OR. i.e. surgeons, urologist, gastroenterologist and many more )
• Wellness - (any Non-UMC Providers for Ambulatory Wellness )

Any access to the EHR system is managed by IT security. Users must complete and submit a Non-Employee Information Security Agreement. Access is only granted to specific requested modules of the EHR system with UMC Management or Director approval. Physicians, Residents, and other credentialed staff must contact Medical Staff services to complete paperwork and credentials are verified.

IT Support Center Standard Service Hours:
Monday - Friday 6:30AM - 7:30PM
Phone: 702-383-2227
Email: supportcenter@umcsn.com

After-hours support requires contacting Stand By personnel. Please ensure you have confirmed no workaround or downtime process is available before contacting IT for emergent support.

Security Team Standard Service Hours:
Monday - Friday 7:00AM - 5:00PM

Security Team Emergent Service Hours:
Monday - Friday 5:00PM - 7:00AM
Weekends: Friday 5:00 PM - Monday 7:00 AM
This requires contacting Stand By personnel. Please ensure you have confirmed no workaround or downtime process is available before contacting IT for emergent support.